What is your body language saying in your photograph?

Do you have professional or personal photos posted online in networking sites or in paid advertisements? What is your body language conveying to viewers?

A remarkable number of photos show people with their arms crossed. This indicated a closed, or defensive, attitude. People looking at them often perceive this as someone who is not open to
others, which is exactly the opposite of what you should be conveying. Get your arms down!

Other photos show people frowning or looking very serious. While a serious expression may work in some professional settings, in a social networking site that indicates someone may not be friendly. The frowning expression is bad for all photos for publicity.

A third issue is whether a person appears relaxed in the photograph. People want to associate with others who appears comfortable with themselves.

Business Speech Improvement provides intensive training in verbal skills (and body language). Seminars and e-books are available.

Speaking clearly - tips for success

Have you ever noticed that some people seem to speak more clearly than others? Clear speech makes communicating your message easier, and gives the speaker a more polished verbal image, causing others to notice.

Here are three simple tips to speak English more clearly. First, make sure your rate of speech is appropriate. Slow down when you are speaking to young children, seniors, people who may not understand your professional/technical terms and concepts, and people with hearing loss. Second, make sure you are saying the final sounds of words clearly, especially if they are at the ends of sentences or phrases.
Third, if English is not your native language, or if you have a strong regional accent, find out what sounds, if any, you are mispronouncing in standard English.

Business Speech Improvement provides intensive, customized training in accent modification, diction, grammar, communication for leaders and more. E-books are also offered onsite on those topics.

How to lose a customer without even trying

I walked into a service business to possibly buy something. The sales rep referred me to his colleague, who specializes in that service. The colleague was not available today, so the sales rep gave me her contact information so I could call her later.

His poor customer service skills most likely cost a sale for the business. The customer service rep should have taken my contact information and passed it on to the proper specialist, himself. In doing so, he would have shown more professionalism, the company would have had a better impression in my mind, and the right specialist would have had a chance at a sale.

As some sage said, take care of the (potential) customer, and the customer takes care of you!

Business Speech Improvement (www.BusinessSpeechImprovement.com) provides intensive training in verbal communication skills, including small talk skills and also sales communication. Great speech makes business sense!

Foreign accent modification training: what do people learn?

A professional from another country reported, "I've wanted to speak English better, but I didn't know what to do. Now, after this seminar, I do."

In (American English) Pronunciation Improvement for Non-native Professionals, each attendee gets an individual speech assessment. Even two people from the same native language, such as Spanish, may pronounce English differently. Each person then receives a customized program so he learns what he specifically needs. Learners study the silent letters in English, such as the three words in which "th" is not pronounced.

Materials and activities are geared to professionals. For example, at the end of the session, a professor may give a short lecture using his new speech skills.
A physician may practice giving a case history. Someone else may interview a vendor. Attendees enjoy these activities! After the seminar, there is a detailed follow-up plan to help skills be maintained.

Past learners report they feel more confident speaking English, and know what to do to make their pronunciation better.

For those who cannot attend, e-books of exercises are onsite.

Isn't this what you are searching for, for yourself or an
employee?

Business Speech Improvement provides intensive training in may aspects of verbal communication.