How to Leave Clearer Telephone Messages

Do you worry that your telephone messages are not reflecting your professionalism and may be hard to understand?

Start by saying your name clearly, and spelling it with keywords if you are not known to the listener. For example, say "Smith - S as in Sam, M as in Mary," etc. Many letters can be easily misunderstood on the telephone, so keywords are helpful. Say your telephone number slowly, so the listener can write it down. Give the message clearly, possibly starting with the major benefit or essential point. For example, "Please confirm you can come to the sales meeting at 3:00 today in the conference room so you will know the team's new sales strategy and your role in it." Then end by giving your phone number again.

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