Setting Priorities: The Holiday Season and You

Are you overwhelmed right now with work, family, home, hobby and holidays?

Many people have difficulty setting priorities; everything seems important.

Is that what you are feeling?

Sit down for a moment and think about what really is important to you- and what else takes lower priorities in terms of urgency.  If you have trouble with this, ask yourself, "If I have only one day left to live, how would I spend it?"

For me, safety comes first, followed by general health and family issues.

Holidays can be a special time, but their celebration can be cranked up, or ramped down. If you are feeling stressed, what aspects of the celebration can be reduced, such as attending fewer parties, giving the same gift to several people, sending holiday cards online or decorating more simply?

Setting priorities applies to work, as well. Many times an employee answers to a variety of supervisors, who all assign work with overlapping deadlines.

If you are that employee, it may be wise to explain to each supervisor that you have several people giving you projects, and ask each to tell you the priority and deadline for it.

Communication skills are essential for today's employees, especially for those who are supervisors. Learn the 18 critical communication skills for managers, whether you are one right now, or aspire to  be one in the future! From appreciation and persuasion to listening and asking critical questions

(and some of these are listed), get the skills you need for your workforce!

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ADHD in the Workplace and Communication Challenges

Do you struggle with ADHD at work and notice you have some communication challenges, or do you have employees with ADHD?

Here are some common challenges relating to communication experienced by adults (including professionals) who have ADHD.

The first is impaired executive functioning: the ability to plan and implement actions. This ability, found in the frontal lobe, allows people to prioritize and

handle complex actions, such as scheduling and much more. More information can be found at http://www.help4adhd.org/living/workplace/wwk16.

Corporate speech pathologists and others now work with people who have difficulty with executive functioning. For example, if getting out of the house on time is the issue, clients can be taught how to develop a more effective schedule and consider the most common reasons they can side-tracked or delayed.

Distractibility, due to noises or visual stimuli, is another issue, and can affect planning and implementing. What distractions can you eliminate or cover up, with a white noise machine or headphones, for example?

Speech rates can be rapid in some people, to the point where others have difficulty understanding them. Some medications also increase speech rate as a side effect, so if your speech rate changes significantly during the day, check the side effects of any medication you are on. If you think the medication is causing the rapid rate of speech, talk to your physician.

Other speech and language issues may co-exist, but not be directly caused by ADHD. For example, central auditory processing impairments may  make understanding messages more difficult even though there is no hearing loss.

Pragmatics, or social language skills, such as knowing how to engage in small talk, start a conversation or end one, may also be difficult for some people.

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"Get your act together": Executive function

       "Get Your Act Together": Executive Function

Do you know someone who has difficulty planning, sequencing  and implementing actions? For example, if he is an adult, he knows he has to go somewhere, but consistently forgets to take the things he needs for the trip? Maybe he has trouble getting steps of a project, or several errands, done in the best order.  Does he have trouble with time management and multi-tasking? This is a consistent pattern of difficulty, not just once or twice.

If the person is a student, he may forget to write the assignment down, bring it and the necessary materials home, do the assignment, bring it back to school, and hand it in to the instructor.

The person may be showing signs of executive function impairment. People who have had head injuries, ADHD/ADD, Aspergers or autism, non-verbal learning disorders, learning disorders,  or Tourette's Syndrome may be more likely to have this, but it can happen to others as well.

Executive function impairment is caused by problems in the pre-frontal and frontal lobes of the brain; other brain regions may also be involved.

What can be done about it? First, it helps to get the problem properly assessed, so the recommendations and training can be more specific and effective. Neuro-psychologists and some general psychologists can test for this.  Some speech-language pathologists also can give tests for this.

Strategies to improve executive functioning can  be provided by some speech-language pathologists, neuro-psychologists and psychologists. Ask before making the appointment if they provide this specific type of assistance.

If the person is a student in public school, ask if the school psychologist can test for this. While waiting for the lengthy process before testing can be done, you may want to read some books on the subject.

Three excellent books for executive functioning in children are: Late, Lost and Unprepared, by Joyce Cooper-Kahn, PhD and Laurie Dietzel, PhD,  Organizing the Disorganized Child, by Martin L Kutscher and Marcella Moran, and  Smart but Scattered by Peg Dawson and Richard Guare.

There are many websites that talk about executive functioning disorder. Three to check out are http://www.additudemag.com/adhd/article/7051.html, http://www.webmd.com/add-adhd/executive-function,     http://www.ldonline.org/article/24880/, and one YouTube video on it, http://www.youtube.com/watch?v=GR1IZJXc6d8 . One specifically on executive function in the workplace is http://www.tsa-usa.org/news/2012ConfPresentations/ExecutiveDysfunctionintheWorkplace.pdf

Tomorrow's blog post from Business Speech Improvement is on www.BusinessSpeechImprovement.com/more/blog today! It will appear here tomorrow. Check it out now!

While you are here, also check out our many archived articles!

Getting right to the point; changing your focus

Are you ever so focused on what you want to say when you go to see someone, that you forget to say "hello" first and see how the other person is doing? That's a common experience. You know it's rude, but you don't know how to change this.

When asked about this today, I advised the person asking me to imagine himself walking into his workplace and having a periscope rising from his head. Using the imaginary periscope, he is to look around and notice others, ask how they are doing, notice what they are doing, and only then to say what is on his mind. He may discover, for example, that when he notices his boss, she is in a bad mood or too rushed to listen to him at that time. He will know then to wait until another time to discuss the topic on his mind, or to see if someone else can help him.

Business  Speech Improvement offers intensive coaching and economical e-books on many aspects of verbal communication, such as executive communication skills, presentation skills, verbal networking and more! Enroll today in our free online e-magazine, too!

Following Up: Establishing Trust

As professional persuaders, one of your most important skills is establishing trust with prospects, employees, and internal/external customers. After all, as one wag phrased it, "I don't care how much you know, if I don't know much you care." One way to establish that caring is by following up on your promises to get back to them on time, especially in the beginning. After all, why destroy a promising relationship that has barely begun?

If getting back to people on time is tough, write reminders to yourself on your planner or scheduler. You can also write notes on the back of their business cards about precisely what you promised to do.

Business Speech Improvement (www.BusinessSpeechImprovement.com) provides intensive coaching on sales and executive communication skills. Individual and group classes can be scheduled on request, and can include training for the "organizationally challenged".

Always Late?

Many people are habitually late to meetings and appointments. It can be a sign of poor "executive function" skills. "Executive function" means having the ability to plan and implement (or "execute") actions. People with ADHD, Asperger's Syndrome or who have had right-sided strokes or head trauma (from accidents) may have poor skills in this. Other people can, as well.

Regardless of the cause of the problem, others may interpret habitual lateness as disrespect for their time. It's as if the person with habitual lateness does not care about anyone else's time but his own. "Only my own time is important" is what the person seems be saying. In fact, the person is often totally unaware of the impact he is having on others; he never considers the fact that his lateness has any impact on others.

Ways to address it include showing the person (often in writing) how the lateness affected others,
and helping the person plan his schedule appropriately.