As a manager, executive or recruiter, do you know what kinds of impressions your company gives potential applicants? For example, does everyone involved respond promptly, within 24 hours, to an applicant's resume being received, or to questions from applicants, especially in high-demand fields? When there is a problem and an application is not responded to in a timely fashion, do employees blame each other - in e-mails sent to the applicant - and thus feel OK about the situation, or does someone take responsibility and indicate "the buck stops with me, and I erred"?
If a valued applicant turns down a position, does anyone ask the person why the position was not accepted, so the company can learn from the situation? This can benefit the bottom line as the company develops a better system next time.
Business Speech Improvement provides training in Executive Communication Coaching, which includes training in employee retention and other communication skills. Individual speech coaching in this and other skills can be scheduled. For more information, visit http://businessspeechimprovement.com/enabler/scripts/category.pl?Classes.
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Showing posts with label recruiter. Show all posts
Showing posts with label recruiter. Show all posts
Thursday, June 3, 2010
Sunday, May 23, 2010
Following Up: Establishing Trust
As professional persuaders, one of your most important skills is establishing trust with prospects, employees, and internal/external customers. After all, as one wag phrased it, "I don't care how much you know, if I don't know much you care." One way to establish that caring is by following up on your promises to get back to them on time, especially in the beginning. After all, why destroy a promising relationship that has barely begun?
If getting back to people on time is tough, write reminders to yourself on your planner or scheduler. You can also write notes on the back of their business cards about precisely what you promised to do.
Business Speech Improvement (www.BusinessSpeechImprovement.com) provides intensive coaching on sales and executive communication skills. Individual and group classes can be scheduled on request, and can include training for the "organizationally challenged".
If getting back to people on time is tough, write reminders to yourself on your planner or scheduler. You can also write notes on the back of their business cards about precisely what you promised to do.
Business Speech Improvement (www.BusinessSpeechImprovement.com) provides intensive coaching on sales and executive communication skills. Individual and group classes can be scheduled on request, and can include training for the "organizationally challenged".
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