In his excellent book, Quick and Nimble,
author Adam Bryant reports on a fascinating study done by Google,
called Project Oxygen. The purpose was to determine the most important
actions of effective managers. They went through an extensive
observation, rating and analytic process, and arrived at 3 top actions.
Effective managers' most important attributes, they found, were calmness and taking the time for one on
one meetings with employees, helping employees think through problems by
asking questions, and caring about their employees' careers and lives.
Think
about the best managers you have had, or employ. Do you agree or
disagree with the conclusions of Project Oxygen? How do you assess your
leaders in these vital skills?
Business Speech Improvement provides coaching in verbal skills, including communication skills for leadership development.
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