In honor of Better Hearing and Speech Month, here are three tips to help you improve your communication skills.
First,
observe your boss carefully the next time you see him or her talking to
someone else. Does he or she express the main point first, and then
give the details or reasons, or are the reasons/details given first,
leading up to the main point? The first method, called deductive
reasoning, is more common than the second, called inductive reasoning.
When
you talk to your boss, use the same method (deductive or inductive) as
he uses - with a difference. Instead of giving a lot of details, give a
one sentence "executive summary" with one sentence of the most relevant
detail or recommendation.
Second,
note how quickly and enthusiastically your supervisor speaks,
generally. If he speaks in a slow, low-key way, try to imitate that when
you speak to him, when possible.
Third,
notice what else seems important to him. For example, it might be
timeliness, from arriving on time to planning ahead for an event. Maybe
he prefers that people who bring him problems also suggest solutions.
Whatever it is, try to do it. If you don't know what he likes, see if
you can determine why he praises certain people's work or actions.
Business Speech Improvement provides individual speech coaching. An e-book on communication strategies in 18 crucial areas for leadership is also available. Great speech makes business sense!
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