Do you struggle to understand others with strongly accented speech on the telephone?

Do you answer telephones a lot at work and have trouble understanding people who have strong regional or foreign accents? Maybe you ask them to repeat themselves several times, and still can't understand, such as this Scottish man in http://www.youtube.com/watch?v=My40XgYEvLM. Or maybe the person at the other end has a hearing loss, and can't understand YOU! There are more effective methods you can use to get better results in many cases. A new pre-recorded webinar, Pardon Moi:The Art of Effective Listening, explains the problem and offers concrete strategies to improve comprehension on the telephone. One strategy is to ask people to repeat themselves - ONE time. Try these other techniques and see the difference! Frustrated prospects often don't buy. You can't afford that. Get this pre-recorded webinar and see the difference that professional telephone strategies make! Business Speech Improvement provides intensive coaching and products to help people communicate more effectively. Great speech makes business sense!