Thursday, January 16, 2014

Decision-making: A vs B - What if There's a C?

                         
A favorite technique of people who want you to make a decision is to offer you two choices, A or B.
Professionals in many fields use this method. Do you want to meet on Monday or Wednesday at 2 PM?
Do you want to try treatment X or Y? Do you want to study your spelling or your history first?
Think beyond the box, though. Consider if there is a third option that for some reason the person is not mentioning.  For example, in the case of a medical treatment, is there a third process such as physical therapy that might be an equally effective option for a given problem?  Is there some reason the person is only offering you two choices and has not mentioned a third one, such as a business person having a financial interest in the two options discussed?
This critical listening question is similar to the 10 that are discussed on page 16 of the tip-filled Executive Communication  Strategies, the e-book you'll wish your boss had read! Learn techniques ranging from appreciation to critical thinking and persuasion, 18 different subjects in all. Find out more here!

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